Official Documents

1rm88 Privacy Policy – Personal Data Protection for Malaysian Players

At 1rm88, your privacy is our priority. This Privacy Policy clearly outlines how we collect, use, store, and protect your personal information when you use our betting platform. We are committed to ensuring your data remains secure and fully under your control at all times.

Updated: 1 July 2026  |  Bahasa Melayu (ms-MY)
Our Privacy Commitment
256-bit SSL Encryption
Data is never sold to third parties
256-bit SSL encryption for all data
Player data access and deletion rights
Malaysian PDPA Compliance
Full cookie control
Data breach notification

Why Your Data Is Safe With 1rm88

Six layers of personal data protection we implement for every Malaysian player on the 1rm88 platform

High-Level Encryption

All data transmitted between your device and 1rm88's servers is protected by 256-bit SSL encryption — the same level of security used by leading Malaysian banking institutions such as Maybank and CIMB.

Strict Access Controls

Only authorised 1rm88 staff who require access to player data for operational purposes are permitted to do so. All access is logged and regularly audited to ensure there is no misuse.

Malaysia PDPA Compliance

1rm88's Privacy Policy is built in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all local legal requirements relating to the protection of players' personal data.

No Data Sales

1rm88 has never sold, rented or shared players' personal data with third parties for marketing purposes, and never will. Your data belongs to you — it is not a business asset of ours.

Breach Notification

In the event of any security incident involving player data, 1rm88 is committed to notifying affected players within 72 hours and taking immediate corrective action.

Full Player Control

You have the right to access, correct, transfer, or request the deletion of your personal data at any time through the 1rm88 account centre or by contacting our support team.


01

Introduction

Welcome to the 1rm88 Privacy Policy. We at 1rm88 takes our responsibility to protect the personal information of every player on our betting platform seriously. This document sets out clearly and transparently how we manage your personal data.

Privacy Policy 1rm88 applies to all services we offer, including the Sports Betting platform, Live Casino, slots, table games, Blackjack, e-sports and all other features available on the website 1rm88. By using any of the services 1rm88, you agree to the data collection and usage practices described in this Privacy Policy.

This Privacy Policy has been prepared in accordance with the Malaysia's Personal Data Protection Act 2010 (PDPA). We are continually working to ensure full compliance with all applicable data protection laws.

Important Note: This Privacy Policy should be read together with the Terms & Conditions and the Responsible Gaming 1rm88 which forms part of the overall agreement between you and our platform.

02

Personal Data We Collect

1rm88 only collects personal data that is strictly necessary to provide Malaysian players with a quality, secure, and responsible betting experience. Below are the categories of data we collect and the purposes for which they are collected:

Data Category Example Information Primary Purpose
Identity Data Full name, MyKad/passport number, date of birth, gender Identity verification & legal compliance
Contact Data Email address, phone number, residential address Account communications & customer support
Financial Data E-wallet account information (Touch 'n Go, GrabPay, Boost), FPX account number Deposit & withdrawal processing
Betting Data Betting history, wins, losses, favourite games Account management & responsible gaming
Technical Data IP address, device type, web browser, operating system Platform security & fraud detection
Usage Data Pages visited, session duration, clicks, settings preferences User experience improvement

We do not collect any sensitive data such as medical information, religious beliefs, political views, or biometric data unless required by applicable law.

Memory: All financial information you provide to 1rm88, including your Touch 'n Go eWallet, GrabPay, DuitNow and FPX details, is stored in encrypted form and is inaccessible to any unauthorised party.

03

How We Use Your Personal Data

1rm88 uses personal data collected solely for legitimate, stated purposes. We will not use your data for any other purpose without obtaining your consent first, except where required by law.

Key purposes for which personal data is used on the 1rm88 platform:

  • Account management: Creating, verifying, and maintaining your betting account at 1rm88 and to ensure login security
  • Transaction processing: Processing deposits via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow and FPX, as well as withdrawals to your registered account
  • Identity verification (KYC): Complying with Know Your Customer (KYC) requirements to prevent fraud, money laundering, and terrorism financing
  • Customer support: Responding to enquiries, resolving complaints and providing technical support to players 1rm88
  • Related marketing: Sending promotional information, bonuses, VIP offers, and platform updates to players who have given their consent
  • Platform security: Detecting and preventing fraud, collusion, bot usage, and other suspicious activity on the platform 1rm88
  • Responsible gaming: Monitoring betting patterns to identify signs of problem gambling and providing appropriate support
  • Platform improvement: Analysing usage data to improve platform performance, design, and features 1rm88
  • Legal compliance: Fulfilling reporting obligations to the relevant authorities as required by Malaysian law

You may withdraw consent for marketing communications at any time by using the "unsubscribe" option in our emails or by contacting the support team. 1rm88. However, the withdrawal of consent will not affect any processing that has already taken place.

04

Data Sharing with Third Parties

1rm88 does not sell, rent, or disclose players' personal data to third parties for their own marketing purposes. However, there are limited situations where we need to share your data with certain parties to keep our platform running properly.

Parties who may receive your personal data under limited circumstances:

  • Payment providers: E-wallet service providers (Touch 'n Go, GrabPay, Boost, ShopeePay) and FPX payment processors, solely for the purpose of processing financial transactions
  • Game service providers: Live casino, slots, and table games software providers that operate games on the platform 1rm88
  • Cloud service provider: Data storage companies and technology infrastructure providers that support the platform's operations 1rm88
  • Legal authorities: Law enforcement agencies, courts, or regulatory bodies when required under Malaysian law
  • Identity verification services: KYC and AML service providers that assist us in verifying player identities

All third parties working with 1rm88 are required to comply with strict data security standards and are not permitted to use player data for any purpose other than those specified in their agreement with us.

Our Commitment: 1rm88 has never and will never share Malaysian players' personal data with advertising companies, data brokers, or any third parties unrelated to the operation of our platform. Your privacy is our responsibility.

05

Data Security

Protecting players' personal data is our top priority 1rm88. We continually invest in the latest security technologies and processes to ensure your information is always protected against unauthorised access, loss or misuse.

Technical security measures implemented by 1rm88:

  • 256-bit SSL/TLS encryption for all data communications between your browser and our servers 1rm88
  • Encryption at rest for all sensitive information, including passwords and financial data
  • Two-factor authentication (2FA) is available for all player accounts 1rm88
  • 24/7 security monitoring to detect suspicious activity
  • Regular penetration testing by independent security experts
  • Enterprise-grade firewall and intrusion detection system (IDS)
  • Automated data backups with encryption for disaster recovery

Although 1rm88 takes all reasonable steps to protect your data, no system is entirely free from risk. You also play an important role in keeping your account secure by using a strong password, not sharing your login credentials and promptly reporting any suspicious activity to our support team.

Security Tips: Use a unique, strong password (at least 12 characters combining uppercase letters, lowercase letters, numbers, and symbols) for your 1rm88 account. Enable two-factor authentication (2FA) for an additional, free layer of security.

06

Cookie Policy

Platform 1rm88 uses cookies and similar tracking technologies to enhance your browsing experience, ensure the platform functions correctly, and help us understand how players use our services.

Types of cookies used by 1rm88:

  • Essential Cookies: Required for core platform functions such as login, game sessions and security. These cookies cannot be disabled as they are essential for the platform to operate
  • Performance Cookies: We collect information on how players use the platform to help us improve our services. All data is collected anonymously.
  • Functional Cookies: Remembering your preferences such as language, account settings, and game preferences to deliver a more personalised experience
  • Analytics Cookies: Helping us understand platform traffic, the most visited pages and usage patterns for continuous improvement purposes

You can control and manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality or user experience of the platform. 1rm88. To learn how to manage cookies on your browser, refer to the help documentation for the browser you are using.

07

Your Rights as a Player

As a player 1rm88 and data subjects under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights.

Right of Access

You have the right to request and receive a copy of all personal data we hold about you within 21 working days.

Right to Rectification

If your data is inaccurate or incomplete, you have the right to request a correction and we will update it promptly.

Right to Erasure

You may request the deletion of your personal data, subject to any legal retention obligations applicable to 1rm88.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.

Data Portability Rights

You may request to receive your personal data in a machine-readable format for transfer to another platform.

Right to Restrict Processing

Under certain circumstances, you have the right to request that the processing of your data be temporarily restricted while a dispute is being resolved.

To exercise any of the above rights, please contact our Data Protection Officer 1rm88 via email at privacy@1rm88.com. We will process your request within the timeframe prescribed by Malaysia's PDPA.

08

Data Retention Period

1rm88 retains players' personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable Malaysian law.

1rm88 data retention guidelines:

  • Active account data: Retained for the duration of the active account period plus 7 years after account closure for anti-money laundering (AML) compliance purposes
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian tax and financial legal requirements
  • Customer support communication logs: Retained for 3 years after issue resolution for reference and service improvement purposes
  • Technical data and security logs: Retained for 2 years for security and incident investigation purposes
  • Marketing data with consent: Retained until you withdraw consent or close your account

Once the designated retention period has elapsed, your personal data will be securely deleted or anonymised so that it can no longer be linked to you as an individual. The data deletion process runs automatically on a schedule set by the data management system. 1rm88.

09

Child Privacy

Platform 1rm88 is intended for adult users aged 18 and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.

All account applicants are required to confirm that they are at least 18 years of age during the registration process. 1rm88 employs multiple age verification methods, including identity document checks, to ensure compliance with this minimum age requirement.

Should we discover that personal data belonging to someone under the age of 18 has been collected inadvertently, we will take immediate action to delete that data and close the associated account without notice. Parents or guardians who find that their child has registered at 1rm88 are requested to contact us immediately at support@1rm88.com.

Child Protection: If you suspect that a child has accessed or registered on the 1rm88 platform, please notify us immediately. We take this matter seriously and will respond within 24 hours.

10

Contact Us About Privacy

If you have any questions, concerns, or complaints regarding the Privacy Policy 1rm88 or how we handle your personal data, we encourage you to reach out to us directly. Our Privacy and Data Protection team is ready to assist you.

How to contact the 1rm88 Privacy Team:

  • Privacy Email (Data Protection Officer): privacy@1rm88.com
  • General Support Email: support@1rm88.com
  • Response Time: We aim to respond to all privacy-related enquiries within 3 business days
  • Language: We are proud to serve you in Bahasa Melayu, English, and Chinese

If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Personal Data Protection Commissioner or the relevant regulatory authority as required under Malaysia's PDPA.

1rm88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Players will be notified of any significant changes via in-platform notifications or their registered email. The "Updated" date at the top of this document will always reflect the latest version of the Privacy Policy 1rm88.

By continuing to use the platform 1rm88, you confirm that you have read and understood this Privacy Policy. Thank you for trusting 1rm88 as your preferred betting platform in Malaysia.


Your Data Is Safe With Us

Bet with Peace of Mind on the Secure 1rm88 Platform

With robust personal data protection, 256-bit SSL encryption, and full Malaysian PDPA compliance, you can enjoy Sports Betting, Live Casino, and slots at 1rm88 with full confidence. Register now — it's free and secure!

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